Reference

How pkr38 Handles Your Personal Information

Your account data stays with us — we collect only what we need to run your wallet, process JazzCash, Easypaisa, and Raast transactions, and keep your account secure.

Account Data ProtectionLocal Payment PrivacyYour Right to AccessLive casino and slots
pkr38 How pkr38 Handles Your Personal Information
PRIVACY CONTACT

Reach Us About Your Data

If you want to review what we hold, correct an error, or ask us to delete your account data, our support team handles privacy requests directly. Reach out through any of the channels below and we will respond within a reasonable timeframe. For account-linked payment queries — such as confirming which wallet details we have on file — include your registered mobile number so we can locate your record quickly.

Live Chat Open the chat widget from any page in your account dashboard to raise a privacy request in real time.
Email Support Send your data request or correction query to our support address and we will confirm receipt within one business day.
Account Settings Some data — like your contact number and linked wallet — can be updated directly from the profile section inside your account.
HOW WE PROTECT IT

Security, Cookies, Retention and Access

We use SSL encryption across every page and API call, so data moving between your device and our servers is protected in transit. Session cookies keep you logged in and remember your lobby preferences; analytics cookies are first-party and do not track you across other sites. You can clear cookies from your browser or mobile app at any time without losing your account. Account data is retained while your account is active; after a closure request, we remove personal identifiers within the period required by applicable law, retaining only the transaction records we are legally obliged to keep.

SSL Encryption

Every connection between your phone or desktop and our platform runs over SSL, keeping your session and payment data protected in transit.

Cookie Control

Session and preference cookies can be cleared from your browser settings at any time; doing so logs you out but does not affect your account balance.

Data Retention

Personal profile data is deleted within the legally required window after account closure; transaction logs are kept only as long as regulations require.

Access Requests

You can request a copy of the data we hold on your account by contacting support with your registered mobile number for verification.

Common Questions About Your Data

Below are the questions we hear most often about how your information is handled on pkr38. If your question is not covered here, reach out through live chat or email and we will get back to you.

We collect your name, mobile number, and the wallet identifier for your JazzCash, Easypaisa, or Raast account. We also log your device type and IP address for security purposes.

Your wallet details are shared only with the payment processor needed to complete your transaction. We do not sell or pass them to advertisers or unrelated third parties.

Contact our support team via live chat or email with your registered mobile number. We will verify your identity and provide a summary of the data linked to your account.

Yes. Submit a deletion request through support. We will remove personal identifiers within the legally required period, retaining only transaction records we are obliged to keep.

We use session cookies to keep you logged in and first-party analytics cookies to improve lobby layout. You can clear them from your browser settings at any time without losing your account.

Profile data is deleted within the window required by applicable law after closure. Payment transaction records are kept only for the period financial regulations require, then removed.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.